OUR COMMITMENT TO CUSTOMER PRIVACY
Applewade takes your privacy very seriously. We believe that our Customers should be able to shop in complete confidence and with the assurance that supplied information is kept secure at all times. As with any trading relationship, we retain your company, contact, address details and card details in order to maintain your account and process your orders efficiently.
SHARING PERSONAL INFORMATION
Most online privacy concerns relate to Customer address details being disclosed to third parties in a bulk mailing list for promotional marketing purposes. You have our absolute assurance that we do not share or divulge any Customer information to any other source whatsoever. All retained information is kept strictly confidential between you and our company.
WEBSITE & SHOPPING CARD SECURITY
Our online store is powered by Shopify, Shopify is Level 1 PCI compliant and uses 128 bit SSL certificates to keep order details secure. Rest easy knowing customer data is secure. Credit card and order data is encrypted and secure. Shopify provides a reliable, secure shopping cart, allows you to accept credit cards and PayPal payments by integrating with over 50 payment gateways.
STORAGE OF PERSONAL INFORMATION
All information relating to our Customers and transactions is stored on a highly secure, password protected, computer system independent of our web server, which is protected by a sophisticated firewall and virus protection programme (updated daily). The firewall provides controlled access to our main servers and protects against unauthorised logins to our system.
UNSUBSCRIBE FROM PROMOTIONAL EMAILS
If you elect to be kept advised of promotions by email and fax broadcasts by ticking the relevant box on one of our forms, you will periodically receive information relating to special promotions and offers etc. However, if you subsequently decide that you wish to be removed from our mailing database, please send an email to firstname.lastname@example.org or contact us on 01923 250202 or email us on email@example.com
CHANGING PASSWORD OR ACCOUNT INFORMATION
If you have forgotten your password or if you wish to change your password, you can easily do so at any time, click here. You can also change your account information viz. adding or updating your address and contact details.